Smart parking system for retail and shopping centers

The customer experience starts and ends in the parking lot.

See how shopping centers use Cleverciti for:

• Space Management ▸
• Parking Guidance ▸
• Advertising ▸

Shopping smart parking explained

Solve shopping center parking issues with smart parking solutions.

Cleverciti Powers Modern Surface Parking Guidance System at Unibail- Rodamco-Westfield Shopping Mall from Cleverciti Systems on Vimeo

Space Management

Cleverciti’s smart parking solutions are the first step to ensuring a seamless and hassle-free shopping experience for shoppers. Manage parking spaces effectively with smart parking solutions to guide them to their favorite retailers and restaurants. These solutions also include a comprehensive dashboard allowing for real-time monitoring of occupancy and enabling smart financial decisions.

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Parking Guidance

In the competition against online retail, the full shopping experience should be a joy. Providing an extraordinary arrival experience increases visitor numbers and revenue per visitor. Accurate, turn-by-turn parking guidance within shopping center parking lots helps drivers find a spot near their destination quickly and easily. Solving parking search also reduces traffic congestion and improves traffic flow, which minimizes a shopping center’s carbon footprint.

Learn more about Parking Guidance ▸

Ruhr Park is Germany’s largest open-air shopping mall. It has approximately 2,500 outdoor spaces plus an additional 1,600 spaces in parking garages. Cleverciti deployed its ClevercitiSensors and Circ360 guidance solution throughout the outdoor parking spaces, and now provides turn-by-turn guidance to every open parking space. Cleverciti also integrated its system with the third-party systems that power space detection in the shopping center’s parking garages and with legacy parking guidance signs. This integration allows for one unified guidance system to deliver data on all available parking options to visitors. Prior to deploying the Cleverciti system, the shopping mall had experienced a decline in visitors, recurrent traffic jams along the ring road next to the mall, and frequent complaints about the poor arrival and parking experience. After deploying Cleverciti’s system, visitor count is now higher than it has ever been in history and those visitors are spending even more money per visit which is attributable to the additional time they have to shop and the welcoming arrival experience. Traffic jams are virtually non-existent and customer complaints about parking, both in person and on social media, have gone away.

of German drivers avoid driving to shops due to problems finding parking.

Advertising

Incorporate advertising into parking guidance displays, combining valuable parking information with tailored brand advertising from businesses within the shopping center—increasing revenues for retailers and helping to fund the parking guidance deployment.

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Shopping center smart parking FAQs

How does smart parking enhance the shopping experience?

With so many online shopping options, customer experience for shopping centers is more important than ever. Smart parking solutions ensure that shoppers start their trip to the shopping mall on a positive note by ensuring that they find a convenient parking space quickly and easily. Furthermore, seamless payment options eliminate the hassle of having to spend time waiting at the payment kiosk or looking for small change.

How does smart parking look at a large shopping center?

Local guidance ensures that drivers know immediately upon entering the shopping center’s parking lot or garage how many spaces are available. Digital signage at critical decision points helps navigate drivers to the best available parking space based on their destination of choice.

Will smart parking reduce traffic congestion around the shopping area?

Innovative parking guidance can help drivers avoid circling around unnecessarily while looking for a parking space, thereby also reducing traffic congestion. Sometimes the best possible parking area is unknown by most drivers. Smart parking solutions identify and guide drivers to those “hidden gems”.

How can smart parking help shoppers find their store destination quicker?

Smart parking solutions can help guide shoppers to an available parking space close to a store of their choice. With the use of the Cleverciti App, the shopper needs to only choose their first store to visit and let smart parking guidance get them there.